Privacy Policy
Yorkshire House Clearances(“we”, “us”, “our”) respects your privacy. This policy explains how we handle personal information when you contact us about house clearance or rubbish removal services.
Information We May Collect
When you request a quotation or contact us, we may collect:
- Contact details submitted through our forms
- Your name, telephone number and email address
- Property address or postcode
- Property and clearance information you provide
- Messages you send us
- Photographs you upload or send via WhatsApp or email
- Basic technical analytics such as pages visited, approximate visit time, referrer and anonymous identifiers
How We Use Your Information
We use enquiry details to respond to your request, provide quotations, arrange clearance work and communicate about the services you have asked about. Photographs help us assess the scope of work and prepare an accurate quotation.
We use basic anonymous analytics to understand how the website is used and to improve our pages and services.
Analytics and Technical Data
Our website may record basic anonymous page-view analytics, including the page visited, approximate visit time, referrer, browser type and anonymous visitor or session identifiers. Raw IP addresses are not intentionally stored for analytics purposes.
Sharing Your Information
We do not sell your personal information. We may share information only where necessary to deliver our services, comply with legal obligations, or with your consent.
Photo Uploads
If photo upload is added to the website in future, any images you choose to upload may be stored securely and used only to assess your clearance requirements and prepare quotations.
How Long We Keep Information
We keep enquiry and customer information only for as long as reasonably necessary to respond to your request, provide services, maintain business records and meet legal requirements.
Your Rights
Under UK data protection law, you may have rights to access, correct or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
Contact
If you have questions about this policy or how we handle your data, contact Yorkshire House Clearances using the contact form on this website.